Notes on data protection

DATA PROTECTION DECLARATION

Thank you for visiting our website and for your interest in our company. We take the protection of your personal data seriously and want you to feel safe and comfortable when visiting our website.

This privacy policy is intended to inform users of this website about the type, scope and purpose of the collection and use of personal data by the website operator in accordance with the Federal Data Protection Act and the Telemedia Act. The operator's contact details can be found in the legal notice of this website. The website operator treats your personal data confidentially and in accordance with the statutory provisions.

If you have any questions about our privacy policy, please contact us:

Data Protection Officer Christian Binz
Mozartstr. 14, D-68161 Mannheim
Phone: +49 (0)621 1242-0
Fax: +49 (0)621 1242-399
Email: christianbinz@hotelmack.de

Please bear in mind that data transmission on the Internet can always be subject to security vulnerabilities. Complete protection against access by third parties is not possible.

ACCESS DATA

The website operator or site provider collects data about access to the site and stores it as "server log files". The following data is logged in this way:

  • visited website
  • Time at the time of access
  • Amount of data sent in bytes
  • Source/reference from which you reached the page
  • Browser used
  • Operating system used
  • IP address used

The data collected is only used for statistical analysis and to improve the website. However, the website operator reserves the right to check the server log files retrospectively if there are concrete indications of unlawful use.

Additional personal data such as your name, address, telephone number or e-mail address are not automatically recorded.

COOKIES

This website does not currently store any cookies on your computer. Cookies are small text files that are stored on your end device. Your browser accesses these files. Common browsers offer the setting option of not allowing cookies. If you leave our site via a link and thus access external sites, cookies may be set by the addressees of the target site you clicked on. We are not legally responsible for these cookies.

HANDLING OF PERSONAL DATA

Personal data requested by us in connection with a room booking will only be stored for as long as is necessary for the execution of the contract and any subsequent contract-related correspondence or, in the case of documents relevant under commercial and/or tax law that contain personal data, for as long as the statutory periods of the German Commercial Code and the German Fiscal Code provide for the storage of these documents.

Legal basis for the processing of personal data in connection with a room booking: Personal data processed in connection with a room booking is required to fulfill the corresponding contract (Article 6 GDPR).

HANDLING OF CONTACT DATA

In the case of general inquiries sent to us by e-mail or contact form, the corresponding personal data will only be stored for the purpose of the respective correspondence. Any further processing will not take place.

Legal basis for the processing of personal data in connection with general inquiries by email or contact form: Personal data processed in connection with a general inquiry by email or contact form is processed on the basis of consent (Article 6 GDPR).

USE OF SOCIAL MEDIA PLUGINS

This website does not currently use any social media plugins such as those from Facebook, Google Plus or Twitter.

USE OF ONLINE BOOKING SYSTEM OF THE COMPANY SITEMINDER - THEBOOKINGBUTTON.CO.UK

We offer online booking on our homepage via the aforementioned online booking system. Further information on data protection and the terms of use can be found at: https://www.siteminder.com/de/legal/datenschutzrichtlinien/

RIGHTS OF THE USER

You have the following rights under the General Data Protection Regulation (GDPR):

Right to information: In accordance with Article 15 GDPR, you can request confirmation as to whether data concerning you is being processed. If this is the case, you have a right of access to the information processed.

Right to withdraw consent: If your personal data is processed on the basis of consent, you have the right to withdraw this consent at any time in accordance with Article 7 GDPR.

Right to object: If the processing of your personal data is necessary to safeguard the legitimate interests of our company, you can object to the processing at any time in accordance with Article 21 GDPR.

Right to erasure: If you have withdrawn your consent, objected to the processing of your personal data (and there are no overriding legitimate grounds for the processing), your personal data are no longer necessary for the purposes of the processing, there is a corresponding legal obligation or your personal data have been processed unlawfully, you have the right to request the erasure of your personal data in accordance with Article 17 GDPR.

Right to rectification: If your personal data has been processed incorrectly, you have the right under Article 16 GDPR to demand the rectification of this data without delay.

Right to restriction of processing: Under the conditions of Article 18 GDPR, you have the right to request the restriction of the processing of your personal data.

Right to data portability: In accordance with Article 20 GDPR, you have the right to receive personal data provided by you in a structured, commonly used and machine-readable format.

Right to lodge a complaint: In accordance with Article 13 GDPR, you have the right to lodge a complaint with the competent supervisory authority.

To assert your rights, you can contact us at the following e-mail address:

Data Protection Officer Christian Binz
Mozartstr. 14, D-68161 Mannheim
Phone: +49 (0)621 1242-0
Fax: +49 (0)621 1242-399
Email: christianbinz@hotelmack.de

 

Platform for online dispute resolution of the European Commission: http://ec.europa.eu/consumers/odr/

Address

Mozartstraße 14,
68161 Mannheim

Get in touch with us

Phone: +49 (0) 621 1242-0
Email: info@hotelmack.de

Reception

Due to the current situation, we kindly ask you to always inform us of your arrival time.

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Copyright © 2025

Copyright © 2025

Frequently asked questions

When is breakfast?

Monday - Friday
6:30 - 10:00 a.m.

Saturday, Sunday and public holiday
7:00 - 10:30 a.m.

Where can I do sports?

Outdoors:

Just around the corner is the Luisenpark with its street workout facility

In the studio:

FitnessFirst | 300 m | Q6.9 |

Where can I eat out?
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All highlights within walking distance!

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Discover Mannheim

You can explore almost all the highlights of our city on foot. Friedrichsplatz, one of the best-preserved neo-baroque and art nouveau squares in Germany, with its emblematic water tower, the new art gallery and the "Rosengarten" congress and event center, is one of the liveliest and most beautiful places in Mannheim, and also the start of the shopping mile "Die Planken".

Going to the opera

The Nationaltheater Mannheim (NTM) is less than 200 meters away from our hotel. It is one of the largest and oldest municipal repertory theaters in Germany. With the biennial International Schiller Days and the Mannheim Mozart Summer, as well as around 350,000 visitors a year, the Nationaltheater Mannheim is the flagship of the Rhine-Neckar metropolitan region and reaches a broad regional and national audience.

Sources: NTM, Wikipedia

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Visit the castle

Mannheim's baroque palace (now the university) is also within walking distance. With a length of almost 450 meters and an enclosed area of six hectares, the extensive complex is one of the largest palaces in Europe. Mannheim Palace is the second largest baroque palace complex in Europe after Versailles Palace - and has exactly one more window than its French counterpart ;-)

Source: Wikipedia

Go shopping

Designed as a pedestrian zone, the Planken is Mannheim's main shopping street. It is the most frequented shopping street in the Rhine-Neckar metropolitan region and is one of the top locations in Germany in cities with a population of around 300,000.

shopping2, Mannheim city center
art gallery Mannheim

Visit museums

Whether it's the Kunsthalle, the Reiss-Engelhorn museums or the baroque palace: our hotel is the ideal starting point for reaching the city's cultural highlights on foot. And if you like being outdoors, even the State Museum of Labor and Technology and the Planetarium are within easy walking distance.

Go out for a delicious meal

As the center of the Rhine-Neckar metropolitan region and a vibrant, multicultural city, Mannheim offers a wide selection of first-class restaurants to suit every taste and budget.

Whether it's delicious pizza, Italian-Mediterranean food, the best sushi, traditional German cuisine or international Michelin-starred restaurants: you can easily reach the best restaurants our city has to offer from the hotel.

eat-go-DSC_0498

Indulge yourself

Even if you are looking for peace and relaxation, you have come to the right place. Just a few meters from the hotel, you can enjoy numerous massage and relaxation offers at the Kosmetikinstitut Binz. Appointments can be individually adapted to your wishes, even late in the evening.

Go jogging

Less than 300 meters from the hotel is Luisenpark, Mannheim's central park with an ash track and street workout facility. And just behind it you come to the Neckar, along which you can walk many kilometers undisturbed.

jogging-walking, television tower, Mannheim
luisenpark Mannheim

Enjoy nature

Even if you like to spend your free time in the countryside, it's not far away. Mannheim's Luisenpark, with its more than 3,000 trees of 130 different species and a sea of more than 200,000 flowers in spring and fall, is the ideal place to escape the hustle and bustle of the city.

Our house

Art Nouveau façade of the hotel

Our charming 3-star hotel is located in a listed Art Nouveau building in the center of Mannheim. It was built between 1902 and 1904 and used for the first fifty years as a residence and representative house of the Speyer brickworks. From 1953, Mrs. Mack (née Binz) began to gradually transform the house into a hotel, always ready to do everything she could to ensure her guests had a pleasant and relaxing stay in Mannheim.

In 1976, Helmut Binz, Mrs. Mack's nephew, took over the management of the hotel. He initiated an extensive renovation process that continues to this day. Since then, an elevator and air conditioning system have been installed, the staircase and Art Nouveau façade restored, the roof gables renewed and the rooms renovated several times.

All this work means that today our hotel shines in the best light. With 47 comfortable rooms, mostly renovated and equipped with air conditioning, flat screen, WLAN and modern bathrooms, as well as our special highlights, the "Tower Room" and the "Junior Suite", we offer you the room with the right ambience for every occasion.

At the beginning of 1996, I, Christian Binz, took over the management of the hotel from my father and since then I have been passionately continuing my family's tradition of pampering our guests with the best services and making them happy!

We look forward to your visit.

Your Binz family,

Christian Binz

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You are guaranteed to book your room at the best price on our website.

If you find a better price than here, we will refund you the difference. In this case, please inform us in writing at info@hotelmack.de or call us on 0621 1242-0.

Important: The cheaper offer must be for an equivalent room, as well as the same arrival and departure date and otherwise have the same conditions of the booking that you have made with us. Please document the cheaper offer with screenshots.

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